CompTIA A+ Certification Exam Objectives Exam Number: 220-1002
In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is CompTIA A+ 220-1002 Certification Exam. The CompTIA A+ 220-1002 examination measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 12 months of hands-on experience in the lab or field. Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment.
1.0 PC Hardware
1.1 Configure and apply BIOS settings.
1.2 Differentiate between motherboard components, their purposes, and properties.
1.3 Compare and contrast RAM types and features.
1.4 Install and configure expansion cards.
1.5 Install and configure storage devices and use appropriate media.
1.6 Differentiate among various CPU types and features and select the appropriate cooling method.
1.7 Compare and contrast various connection interfaces and explain their purpose.
1.8 Install an appropriate power supply based on a given scenario.
1.9 Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs.
1.10 Given a scenario, evaluate types and features of display devices.
1.11 Identify connector types and associated cables.
1.12 Install and configure various peripheral devices.
2.1 Identify types of network cables and connectors.
2.2 Categorize characteristics of connectors and cabling.
2.3 Explain properties and characteristics of TCP/IP.
2.4 Explain common TCP and UDP ports, protocols, and their purpose.
2.5 Compare and contrast wireless networking standards and encryption types.
2.6 Install, configure, and deploy a SOHO wireless/wired router using appropriate settings.
2.7 Compare and contrast Internet connection types and features.
2.8 Identify various types of networks.
2.9 Compare and contrast network devices their functions and features.
2.10 Given a scenario, use appropriate networking tools.
3.1 Install and configure laptop hardware and components.
3.2 Compare and contrast the components within the display of a laptop.
3.3 Compare and contrast laptop features.
4.1 Explain the differences between the various printer types and summarize the associated imaging process.
4.2 Given a scenario, install, and configure printers.
4.3 Given a scenario, perform printer maintenance.
5.0 Operational Procedures
5.1 Given a scenario, use appropriate safety procedures.
5.2 Explain environmental impacts and the purpose of environmental controls.
5.3 Given a scenario, demonstrate proper communication and professionalism.
5.4 Explain the fundamentals of dealing with prohibited content/activity.